Return & Refund Policy

Return Eligibility

harrys accepts return requests within 30 days from the date you receive your order. To be eligible for a return, products must meet all the following conditions:

Remain unused and in their original condition as received
Include all original packaging, when applicable
Contain all original accessories, components, and supplied materials
Show no damage due to improper use or handling

Products failing to meet these criteria may be refused for return.

Non-Returnable Products

The following items cannot be returned to harrys:

Personalized or customized products
Digital or downloadable goods
Clearance or final-sale items
Products that have been used, altered, assembled, or damaged post-delivery

How to Return an Item

Submit your return request within 30 days of order receipt.
Ensure the product is unused, in original condition, and includes all original packaging and materials.
Ship the product back to harrys at your own expense unless the return is due to an incorrect shipment or a verified product defect.
Once harrys receives the returned item, it will be inspected for eligibility to proceed with your return.

Refund Process

If the returned product passes inspection, harrys will refund the purchase amount to your original payment method. Please allow 5-10 business days for the refund to process and appear in your account. Processing times may vary depending on your payment provider.

Incorrect, Defective, or Damaged Orders

If you receive an order that is incorrect, defective, damaged, or incomplete, please keep the product and all original packaging intact. Contact harrys customer support at lucikatterjohn607@outlook.com for instructions on how to proceed. harrys will investigate and guide you through resolving the issue.

Return Shipping Fees

Customers are responsible for return shipping costs except when returns are due to incorrect shipments or confirmed product defects. In those cases, harrys covers the return shipping fees.